You said:
Status: CompleteCalls take too long to be answered - we’re waiting ages to speak to someone
What we did:
We hired 6 additional call handlers and extended our opening hours
Impact:
Average wait time reduced from 8 minutes to 4 minutes
You said; we did
150 characters The quick brown fox jumps over a lazy dog while vexed nymphs waltz and quirky zebras dazzle in the glowing night sky near a quaint village.
Last updated: June 19, 2026
You said:
Status: In progressCalls take too long to be answered - we’re waiting ages to speak to someone
What we did:
We hired 6 additional call handlers and extended our opening hours
Impact:
Average wait time reduced from 8 minutes to 4 minutes
You said:
Status: CompleteCalls take too long to be answered - we’re waiting ages to speak to someone
What we did:
We hired 6 additional call handlers and extended our opening hours
Impact:
Average wait time reduced from 8 minutes to 4 minutes